Shipping and Policies

Shipping and Policies

Before placing your orders, please review our information on shipping and policies in the following.

 

Shipping

1. Processing time

The time we need to prepare an order for shipping is 3 to 5 days. All the items are shipped from Japan.

2. Shipping fee

①Regular registered mail service from Japan to all over the world.

Flat USD $6.40

 

②Expedite express delivery service by EMS from Japan.

1. North America (United States of America and Canada)

2. Oceania ( Australia and New Zealand)

USD $20

 

3. Europe & Middle East: USD $22

 

4. Asia: USD $14

 

3. Estimated shipping times

①Regular registered mail service

United States of America: 10 to 14 days

Canada: 30 to 40 days

Australia: 14 to 20 days

United Kingdom: 12 to 16 days

Europe: 8 to 14 days

Asia: 10 to 14 days

 

②Expedite express delivery service by EMS

United States of America, Canada Australia and Europe: 6 to 10 days

 

4. Customs and import taxes

Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the customer's responsibility.

 

Policies

5. Return and Exchange

We gladly accept returns, exchanges, and cancellations.

Please contact us within 45 days of delivery and shipped the items back within 60 days.